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  1. support.google.com › googleplayGoogle Play Help

    Try these next steps: Post to the help community Get answers from community members. Contact usTell us more and we’ll help you get there. Official Google Play Help Center where you can find tips and tutorials on using Google Play and other answers to frequently asked questions.

  2. Turn off your device and turn it on again. Then look for the app. If you’re using a Chromebook, make sure you’ve followed these steps to get the Play Store. If the Google Play Store app still isn't showing up, contact your carrier or manufacturer for help. If the Play Store won't open or load, or crashes frequently, try the steps at Play ...

  3. When you add a payment method, you'll automatically get access to thousands of books, movies, TV shows, and games. On your Android phone, go to your payment methods in Google Play. Tap Add a payment method. Choose the payment method you want to add. Follow the on-screen instructions.

  4. When you add a payment method, you'll automatically get access to thousands of books, movies, TV shows, and games. On your computer, go to payment methods on Google Play. Click Add a payment method. Follow the steps on the screen. The new payment method will be added to your Google Account.

  5. Request a Google Play purchase refund with our easy, self-help flow that lets you skip the line and submit refund requests on Play purchases.

  6. On your computer: Go to play.google.com. At the top right, click the magnifying glass . Then, search for an app or content. Select the device dropdown and choose a device associated with your account. After you follow these steps, in your search results, you’ll find the apps that are compatible with your device.

  7. Tap Resume. Follow the on screen instructions. Change the payment method for a subscription. When your subscription renews, the same payment method you used to buy the subscription will be charged. Renewals may start 24 hours before each subscription period starts. On your Android device, go to subscriptions on Google Play.

  8. Play Store App öffnen. Öffnen Sie die App-Übersicht auf Ihrem Gerät. Tippen Sie auf die Google Play Store App . Die App wird geöffnet und Sie können dann in den Inhalten stöbern oder gezielt nach Inhalten suchen, die Sie herunterladen möchten.

  9. You can get physical Google Play gift cards and digital gift cards (also referred to as gift codes) by email, SMS, or other methods of delivery. Find where to buy gift cards. Gift card redemption codes are typically a 16-digit combination of numbers and letters.

  10. On your Android device, open the Google Play Store app . At the top right, tap the profile icon. Tap Settings General Account and device preferences Country and profiles. Tap the country where you want to add an account. Follow the on-screen instructions to add a payment method for that country.

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